FAQ

FAQ | Glam Nailz by Chloe, San Antonio, TX
San Antonio, Texas Nail Art · Nail Enhancements · Pedicures Appointments Tues–Sun

Glam Nailz by Chloe

Frequently Asked Questions



Before You Book

Everything You Need to Know

A few common questions about location, booking, and what to expect in a private nail suite—so there are no surprises before your appointment.

Location & Hours

Location & Hours

Where is your salon located?

I operate out of a private salon suite in San Antonio, Texas: 17147 Autry Pond Rd #107, San Antonio, TX 78247. Please note: this is a professional salon suite, not a home-based studio.

What are your operating hours?

I am available Tuesday through Saturday, with select availability on Sundays. All services are strictly by appointment only.

Do you accept walk-ins?

No, I do not accept walk-ins. Working by appointment ensures that every client receives my full, undivided attention and that their scheduled time is dedicated solely to them.

Booking & Policies

Booking & Policies

Why do you require a deposit?

Deposits are required to secure your spot on my calendar. This policy protects my time and ensures that serious clients have access to appointment slots.

What is your late policy?

I value punctuality and run my schedule tightly to ensure every client gets the time they deserve. If you are more than 15 minutes late, your appointment will be canceled, you will be charged the cancellation fee, and you may be blocked from future bookings.

What is your cancellation policy?

Last-minute cancellations are very difficult to fill. If you cancel on the same day as your appointment, you will be charged the full cost (100%) of the service you booked.

Can I book an appointment on a day you are closed?

Yes. I offer “off-day” appointments for an additional $100 convenience fee added to the cost of your service. Please contact me directly to inquire about availability.

Services & Suite Etiquette

Services & Suite Etiquette

What types of nail enhancements do you offer?

I specialize exclusively in professional acrylic and gel nail enhancement services, tailored to give you beautiful, long-lasting results.

Do you work on nails done by another tech, or offer soak-offs?

Yes to both. As a Master Nail Artist, I’m able to work over sets done by other technicians, and I also offer soak-off removal services. If you have questions about your specific set, message me and I’m happy to help.

Do you offer Dip Powder or Water Manicures?

No, absolutely not. I do not offer traditional dip powder or water manicures. My expertise is strictly focused on premium acrylic and gel systems.

Can I get a simple polish change?

No. Because I work with professional, long-lasting gel and enhancement systems, changing your color requires the existing product to be carefully filed, structured, and reshaped. This requires a full appointment window and must be booked as a standard service.

Can I bring a guest or children with me?

Nope. My private salon suite is a small, intimate space designed comfortably for just one client and myself. To protect the quality and privacy of your experience, please arrive to your appointment alone.

Ready to Book?

Now that you know what to expect, grab your spot on the calendar.

Book Your Appointment →